Frequently asked questions

We provide sustainable business consulting, coaching, and immersive travel experiences. Additionally, we sell sustainable journals designed to inspire reflection and action.

We provide support in helping entrepreneurs get connected within the impact space through conferences, seminars, and networks.

Our travel experiences are immersive learning opportunities that take you to various parts of the world to explore and understand different sustainable practices. These trips are designed to inspire and equip you with the knowledge to implement new ideas in your own business.

If you are someone who loves the feel of pen to paper, our stone paper will transform your writing experience! You can feel confident that you are putting your ideas on paper that is far more environmentally responsible than regular paper. No trees, water, bleach, acids, or toxic chemicals are used to make our stone paper. In fact, it’s made from construction by-product, reimagining what that waste can turn into. Plus, our paper is water resistant and tear resistant.

ELUME has partnered with an environmentally-conscious Cradle to Cradle Certified® supplier. Cradle to Cradle Certified® is the global standard for products that are safe, circular and responsibly made. The ELUME Notebook is made of repurposed stone. It’s non-toxic, waterproof, and tear-resistant. It’s been made with renewable solar energy and certified for its material content, recyclability, and manufacturing characteristics including:

✔ Circular product design

✔ Clean air and climate protection

✔ Water stewardship

✔ Social fairness

Not yet! We currently sell the ELUME Notebook exclusively online.

ELUME ships to all states in the United States.

No, we do not provide wholesale.

If you don’t receive your order within 11 days, first check the tracking link provided in your shipment notification email. If that doesn’t clear things up, please contact us at info@elumetheway.com with your order number. 

We insure all of our packages, but if you don’t let us know in a timely manner, there will be nothing we can do to get you a refund or a replacement. 

If the tracking shows the package was delivered but your package does not arrive, and it was sent to the address provided in your order, then you will need to follow up with the carrier as these instances are not covered by insurance and sadly we won’t be able to help.

In order for us to minimize our carbon footprint, our returns are final and nonrefundable unless orders arrive damaged or defective. See our limited return policy for more information.

If you fall in love with our products or find that our content has made some lasting impact on your journey, we want to hear about it and we want to share your story! If you are interested, contact us!